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The Office of Unemployment Insurance Modernization (OUIM) was created in 2021 as a temporary office to support strategic planning and management across all UI modernization activities, including the American Rescue Plan Act funding. As of...

These pages aim to identify areas to improve equitable access in the Unemployment Insurance (UI) space, with a focus on the claimant experience. The solutions listed below are a few examples of opportunities identified throughout the Tiger Team...

In order to promote equitable access to UC programs, which include eliminating administrative barriers to benefit applications, reducing state workload backlogs, improving the timeliness of UC payments to eligible individuals, and ensuring equity...

This page contains testimonials from the Connecticut Department of Labor, and Delaware Division of Unemployment Insurance.

This page contains testimonials from the Oregon Employment Department, Pennsylvania Unemployment Compensation Program, and Iowa Workforce Development. Tiger Team Content: Background - What is a Tiger Team? - Page 1 Year One Highlights - Page...

This page contains a testimonial from the Nevada Department of Employment, Training and Rehabilitation.

Equitable access occurs when states provide benefits in ways that make the program accessible to all workers, including those who are marginalized or experience administrative barriers to accessing Unemployment Insurance (UI) benefits.

The purpose of these pages is to identify areas to improve equitable access in the unemployment insurance (UI) space, with a focus on the claimant experience. The solutions listed below are a few examples of opportunities identified throughout the...

Within its first year, the UI Tiger Teams Initiative served 24 states through planned, in-progress, or finalized engagements. These customized activities are delivering actionable, state-specific “quick-win” (i.e., 6-9 months) funded...

On August 11, 2021, the U.S. Department of Labor (the Department), Employment and Training Administration (ETA) announced its Unemployment Insurance (UI) Tiger Team consultative services initiative to support states in three (3) functional areas: ...